High Hedges

Description of Service

A high hedge is defined as ‘any two evergreen or semi-evergreen trees or shrubs growing next to each other, which are taller than two metres’.

Legislation covering high hedges was introduced within the Antisocial Behaviour Act, 2003. Part 8 of this Act gives local authorities powers to determine complaints submitted by householders in respect of a neighbour's high hedge.

Service Levels

It is important to note that the purpose of the legislation is to involve the Council only as a last resort, when all other reasonable efforts to resolve the dispute have been exhausted.

If, you believe that all other avenues to resolve the problem have been exhausted, please contact us. We aim to respond initially to your complaints and requests within two working days; although full resolution will take longer, depending on the nature and circumstances of the individual situation.

How to Report a Problem

You can report a problem to us in a number of ways:

• Use the online facility to report high hedges.
  
  
• By telephone to the StreetSmart Team at the Swindon Direct Contact Centre on 01793 445501. For details of the Contact Centre opening hours, please visit the Swindon Direct web page.
  
  
• In person, by visiting the Swindon Direct One-stop-shop. For details of the address and opening hours, please visit the Swindon Direct web page.